Terms of Service

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information about how the site is used.

Some cookies are essential for the operation of the website. Others help us understand how people use our site or allow us to deliver relevant communications and marketing.

Who we are

This website is operated by Mayday Saxonvale Community Benefit Society Limited (“Mayday Saxonvale CBS”, “we”, “us”, “our”).

We are the data controller for any personal data collected through cookies and similar technologies. For more information about how we use personal data, please see our Privacy Policy.

Types of cookies we use

We use the following categories of cookies:

1. Strictly necessary cookies

These cookies are required for the website to function correctly. They enable core functionality such as security, accessibility and page navigation. The website cannot operate properly without these cookies.

These cookies do not require consent.

2. Analytics and performance cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously, such as page visits, traffic sources and user behaviour. This helps us improve the website and user experience.

Examples may include:

  • Google Analytics or similar analytics tools.

These cookies are only placed if you give your consent.

3. Marketing and remarketing cookies

These cookies are used to track visitors across websites in order to display relevant advertisements and measure the effectiveness of marketing campaigns. They may be set by us or by third-party providers.

Examples may include:

  • Google Ads remarketing
  • Meta (Facebook / Instagram) pixels
  • LinkedIn Insight Tag
  • Other advertising and conversion tracking tools

These cookies are only placed if you give your explicit consent.

4. Functional cookies

These cookies enable enhanced functionality and personalisation, such as remembering preferences or embedded content. They may be set by us or by third-party providers.

These cookies are only placed if you give your consent.

Managing your cookie preferences

When you first visit our website, you will be presented with a cookie banner allowing you to accept or reject non-essential cookies.

You can change or withdraw your consent at any time by adjusting your cookie settings or clearing cookies in your browser.

Most browsers also allow you to:

  • View what cookies are stored
  • Delete cookies
  • Block cookies entirely
  • Set preferences for specific websites

For more information about managing cookies, visit the About Cookies website.

Third-party cookies

Some cookies may be placed by third-party services that appear on our pages. These third parties may process data outside the UK or EEA in accordance with their own privacy policies and safeguards.

We recommend reviewing the privacy policies of these providers for more information.

Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or how we use cookies. The latest version will always be published on this page.

Last updated: January 2026


Privacy Policy

Last updated: May 2026

Mayday Saxonvale Community Benefit Society Limited (“Mayday Saxonvale”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal data transparently and responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your personal data.

Who we are

Mayday Saxonvale Community Benefit Society Limited is the data controller responsible for your personal information.

Registered Society Number: RS009666
Registered Office: 7 Selwood Crescent, Frome, England, BA11 2HX
Email: info@maydaysaxonvale.co.uk

If you have any questions about this policy or how we use your data, please contact us using the details above.

What information we collect

We may collect and process the following personal information:

  • Name
  • Email address
  • Telephone number
  • Postal address
  • Information submitted through forms on our website
  • Newsletter preferences
  • Records of correspondence with us
  • Event registrations and attendance
  • Information relating to community share applications or membership (where applicable)
  • Technical data such as IP address, browser type and website usage data

We only collect personal data that is relevant to our activities and communications.

How we collect information

We collect information when you:

  • Sign up to our newsletter
  • Complete a form on our website
  • Contact us directly
  • Attend one of our events
  • Become a member or supporter
  • Participate in surveys, consultations or campaigns
  • Interact with our website

Some technical information is collected automatically through cookies and analytics tools.

How we use your information

We use your information to:

  • Provide updates about Mayday Saxonvale and the Saxonvale project
  • Respond to enquiries
  • Manage memberships and supporter records
  • Administer community share offers or investment processes
  • Organise events and consultations
  • Improve our website and communications
  • Meet legal and regulatory obligations
  • Protect the security and integrity of our organisation and website

We will only use your personal data where we have a lawful basis to do so.

Our lawful bases for processing

Under UK GDPR, we rely on the following lawful bases:

Consent

Where you have chosen to receive newsletters, updates or marketing communications.

You can withdraw your consent at any time by unsubscribing or contacting us.

Legitimate interests

We may process personal data where necessary for our legitimate interests as a community-led organisation, including:

  • supporter engagement
  • community consultation
  • organisational administration
  • project development
  • governance and reporting

We balance these interests carefully against your rights and freedoms.

Contractual or legal obligations

Where processing is necessary:

  • to fulfil a contract
  • administer memberships or share offers
  • comply with legal, accounting or regulatory obligations

Sharing your information

We do not sell your personal data.

We may share information with trusted third-party service providers who support our operations, including:

  • website hosting providers
  • email newsletter platforms
  • payment processors
  • event management systems
  • analytics providers
  • professional advisers

These organisations only process data on our behalf and under appropriate contractual safeguards.

We may also disclose information where required by law or to protect our legal rights.

International transfers

Some of our service providers may store or process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place in accordance with UK data protection law.

Data retention

We only keep personal data for as long as necessary.

Examples include:

  • newsletter subscriptions: until you unsubscribe
  • enquiry records: typically up to 24 months
  • membership and share offer records: as required by law and regulatory obligations
  • website analytics data: retained in accordance with our analytics settings

When information is no longer required, it is securely deleted or anonymised.

Your rights

Under UK GDPR, you have rights including:

  • the right to access your personal data
  • the right to correct inaccurate data
  • the right to request deletion of your data
  • the right to restrict processing
  • the right to object to processing
  • the right to data portability
  • the right to withdraw consent

To exercise any of these rights, please contact us at:
info@maydaysaxonvale.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk

Cookies and analytics

Our website uses cookies and similar technologies to help the site function properly, understand how visitors use the site and improve user experience.

You can control cookie preferences through your browser settings and our cookie consent tools.

For more information, please see our Cookie Policy.

Website links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no online transmission or storage system can be guaranteed completely secure.

Changes to this policy

We may update this Privacy Policy from time to time.

Any significant changes will be published on this page with an updated revision date.